McDERMOTT CUE PROMISES MORE

McDERMOTT CUE PROMISES MORE MENOMONEE FALLS, WI. – October 28, 2003: McDermott Cue Manufacturing Inc. is promising to have the strongest warranty in the cue industry. The new promise will help protect buyers against a pool cue’s worst enemy - warpage.Since 1994, McDermott has offered their customers a limited lifetime warranty against defects and workmanship. While this warranty has saved pool enthusiasts in the past, it still did not protect buyers from warpage.
The chances of a pool cue warping are effected by many variables, such as moisture content, dramatic changes in temperature, stress from the manufacturing process, wood aging, and even the cue’s design. McDermott takes many steps to reduce the chances of warpage in their cues. Such steps include keeping the production facility climate controlled, putting strict guidelines on vendors' wood, taking additional cuts when turning down dowels, sealing finished products in air tight packaging, and much more.“We use the highest quality wood and take every possible precaution to make sure our cues don’t warp. We feel our standards and our quality to be the best in the industry and want to prove it by doing something nobody else is doing – giving a lifetime warranty against not only defects in the cue but also a lifetime warranty against warpage.” says McDermott President Claude Napier.Below is the exact wording of the new warranty:The McDermott Promise – “A lifetime warranty* against warpage and defects”*McDermott Cue Manufacturing will warrant this pool cue to be free from defects in material and workmanship, including warpage, for the entire lifetime of the cue. The warranty applies to all parts but excludes normal wear on replaceable items such as: the tip, the finish, and the wrap. This warranty is non- transferable and covers only the original owner. If your cue has a defect covered by this warranty, McDermott Cue will either repair or replace your cue, at our option, without charge, provided the claim is accompanied by a copy of the original sales receipt from an authorized McDermott Dealer. At the sole discretion of McDermott Cue, this warranty may be void if the cue has been damaged by abuse or mishandling. See your authorized McDermott Dealer for shaft care products that will enhance the beauty and performance of your cue for a lifetime.The new warranty will be appearing at www.mcdermottcue.com and on the new 2004 McDermott Cue catalog and covers all future McDermott cues and all McDermott cues currently in circulation.McDermott Cue Manufacturing Inc. of Menomonee Falls, Wisconsin, is the leading manufacturer of high-quality two-piece billiard cues. For more information, visit www.mcdermottcue.com or call 800-666-2283.Visit InsidePOOL for the latest from the sport of billiards and pool.

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